Terms of Service
Last updated 27 September 2026
AgronomyNote (ABN 20 819 580 368) is a partnership in Victoria, Australia. By creating an account you accept these terms and the privacy policy. The acceptable use policy is the plain reading of what you may and may not do with it. The full terms are below; first, the short version.
1. The short version
- You are professionally responsible for every note and every recommendation that leaves your account. Speech recognition can mishear chemical names, rates, growth stages and grower names, most often in wind, engine noise or a ute cab, and the formatting step can misplace something you said. Read a note before you rely on it, and read a drafted email before you send it. The app gives no agronomic, chemical or legal advice and checks no label or withholding period.
- Your notes are yours. We claim no ownership and use them only to run the service. De-identified regional trends may be produced and licensed — see clause 30, which is what you agree to.
- Recording other people needs their agreement. In every state and territory, recording a private conversation without the other person’s consent is restricted or an offence. Tell them, or record your own summary afterwards.
- Trial, then a monthly subscription. Thirty days from the day you create your account, no card needed. When it ends you are not charged: recording and insights stop, and everything you recorded stays readable and exportable. Subscriptions renew monthly until you cancel from Settings in two taps, and access runs to the end of the paid period.
- The Australian Consumer Law still applies. If the service is not fit for its purpose or does not do what we say, you are entitled to a remedy. Nothing below excludes a right that cannot be excluded.
- Eighteen and over, for work. One account is one person; a business can buy seats for a team without seeing anyone’s notes.
2. The full terms
Written by us. Clauses 25 to 30 carry the substance specific to agronomy, and take precedence where they are more specific than the general clauses.
AGREEMENT TO THESE TERMS
AgronomyNote (ABN 20 819 580 368) is a partnership registered in Victoria, Australia. In these terms, "we", "us" and "our" mean the partnership trading as AgronomyNote, and "you" means the person using the service — or, where you are using it for a business, that business as well as you.
"The service" means the website at https://www.agronomynote.com, the AgronomyNote mobile app, and anything else of ours that links to these terms.
AgronomyNote is a field-note tool for agronomists, used on a phone in the paddock. You record a spoken note after a visit; it is transcribed and turned into a structured note with the grower, paddock, observations, recommendations, chemical rates and follow-up dates, which you review before saving. Notes can be emailed to the grower, and the email can be drafted for you. The app can remind you of follow-ups. An Insights screen shows the weather forecast, spray conditions and disease risk for your district, using your device's location if you allow it. Photos can be attached to notes, and a business can buy seats for a team. Subscriptions are billed monthly through Stripe after a free trial. It is a recording and organising tool: it does not make agronomic decisions, it does not check your work, and everything it produces is reviewed by you before it is relied on.
You can reach us by email at Support@AgronomyNote.com.
These terms are a binding agreement between you and us. By using the service you confirm that you have read them, understood them and agree to them. If you do not agree to them, you must not use the service.
The service is for people aged 18 or over. If you are under 18 you may not register or use it.
We may change these terms. If we do, the date at the top changes and we will tell you — by a notice on the service or by email to the address on your account — before the change takes effect, wherever giving notice beforehand is possible. Continuing to use the service after that date means you accept the changed terms. If you do not, you can cancel, and section 29 says what happens to the period you have paid for.
You may want to keep a copy of these terms.
CONTENTS
2. Our intellectual property, and your licence to use it
9. What you put in, and who owns it
11. Other people's sites and content
14. Suspending or ending your access
25. Your notes, the artificial intelligence, and your professional responsibility
26. Recording other people, and your growers' details
28. Fair use, availability, and where the service is built for
29. Prices, renewals, cancelling, and refunds under the Australian Consumer Law
1. THE SERVICE
The service is offered in Australia and is built for Australian agronomists. We do not offer it anywhere else. If you choose to use it from another country you do so on your own initiative, you are responsible for complying with the law where you are, and the parts of the service that depend on where you are — the forecast, spray conditions and disease risk — will not cover you. Section 28 says more about that.
The service is not built to meet the requirements of any regulated industry beyond the ordinary law that applies to us. If your work is subject to rules that place particular obligations on the systems you keep records in, it is for you to satisfy yourself that this one is suitable before you rely on it.
2. OUR INTELLECTUAL PROPERTY, AND YOUR LICENCE TO USE IT
What we own
We own, or are licensed to use, everything that makes up the service: the source code, the databases, the design, the text, the images and the AgronomyNote name and logo. It is protected by copyright, trade mark and other law. This does not include your notes, which are yours — see section 9 and section 25.
What you may do with it
So long as you keep to these terms, we grant you a licence to use the service, and to download or print any part of it you have properly reached, for your own work or your business's. The licence is personal to you, cannot be transferred, and can be withdrawn.
Beyond that, you may not copy, reproduce, republish, upload, post, publicly display, translate, distribute, sell or licence any part of the service without our written permission. If you want to do something not covered here, ask us at Support@AgronomyNote.com. If we agree, you must credit us and keep any copyright notice visible.
We keep every right we have not expressly given you here. Breaching this section is a serious breach of these terms and ends your right to use the service immediately.
Ideas you send us
If you send us a suggestion, a comment or feedback about the service, we may use it — in the product, or in anything else — without owing you payment or acknowledgement. Please do not send us anything confidential as feedback. This is about ideas about the product; it is not about your notes, which are dealt with in section 9.
3. WHAT YOU PROMISE US
By using the service you promise that: the details you register with are true and complete and you will keep them up to date; you have the legal capacity to agree to these terms and will keep to them; you are at least 18; you will not reach the service by automated means; and you will not use it for anything unlawful or in breach of any law that applies to you.
If what you have told us is untrue, out of date or incomplete, we may suspend or close your account.
4. YOUR ACCOUNT
You need an account to use the service. Keep your password to yourself: anything done with your account is treated as done by you. One account is for one person — a firm buys a seat for each agronomist, which section 27 explains. Tell us promptly if you think somebody else has your password.
5. PAYING
We accept Visa, Mastercard, American Express and Australian bank accounts by BECS direct debit. All prices are in Australian dollars.
Keep your billing details current — an expired card is the usual reason a subscription stops working. You authorise us, through Stripe, to charge the payment method you have given us for what you have subscribed to.
We may correct a pricing error, including after an order has been placed, and where the corrected price is higher we will ask you before charging it rather than simply taking it. We may decline or limit an order.
6. SUBSCRIPTIONS
Billing and renewal
A subscription continues until it is cancelled, renewing monthly. You agree to it being charged each month without our asking again each time, until you cancel.
Free trial
We offer a 30-day free trial to new users who register with the service. The trial starts when you create your account and accept these terms, and no card is needed to start it. When it ends you are not charged: recording and insights stop, and everything you have recorded stays available to read, search and export. Full use resumes when you subscribe from Settings. A team seat is paid for by the team that issues it and does not include a separate free trial.
Cancelling
You can cancel at any time from Settings. Cancelling takes effect at the end of the period you have paid for. Section 29 sets out the detail, including your rights under the Australian Consumer Law.
Price changes
We may change what a subscription costs. We will tell you at least 30 days before a change applies to you, and the price you subscribed at is held until then.
7. SOFTWARE
The service includes software. Unless a separate licence comes with it, we grant you a personal, non-transferable licence to use that software with the service and in line with these terms, and it can be withdrawn. You may not copy or redistribute it. The software is provided as it is, and section 19 and section 20 set out the limits of what we promise about it and what we are liable for.
8. WHAT YOU MUST NOT DO
The full list is in our Acceptable Use Policy, which forms part of these terms. In short, you must not:
- record a conversation, or store a person's details, that you do not have the right to record or hold — including recording another person without their agreement where the law requires it;
- attempt to reach another user's notes or data, or probe, scan or disrupt the service;
- resell, rebadge or share access to the service, or use it to build a competing product;
- automate access to the service at a volume a person in a paddock could not produce;
- share your sign-in, or let anybody else use your account;
- collect data from the service systematically, harvest email addresses, or send unsolicited email;
- interfere with the security of the service or with any limit it enforces;
- reverse engineer the service, except where the law expressly allows it;
- impersonate anybody, or use the service to harass or harm anybody; or
- use the service in any way that breaks the law.
Breaching that policy is breaching these terms, and section 14 says what may follow.
9. WHAT YOU PUT IN, AND WHO OWNS IT
Your notes are yours. Nothing you record, type, photograph or store is published by us to anybody, shown to another customer, or claimed by us as our own. Section 25 sets out what we do with it and the permission we need from you in order to provide the service.
What you put in has to be yours to put in. By using the service you confirm that you have the right to record, store and send what you record, store and send — including anything about another person — and that doing so breaks no law and no one else's rights. Section 26 deals with recording other people and with your growers' details, and it is the part of this section that matters most in practice.
We do not monitor the contents of your notes, and we do not check them for accuracy. You are responsible for what is in them.
10. THE APP
Your licence
If you use the app, we grant you a limited, personal, non-transferable licence to install and use it on devices you own or control, in line with these terms. It can be withdrawn. You may not: reverse engineer, decompile or decrypt it, except where the law expressly allows; modify it or make anything derived from it; break the law with it; remove a copyright or trade mark notice from it; use it for a purpose it was not built for; make it available over a network so several people can use one installation at once; use it to build a competing product; use it to send automated queries or unsolicited email; or use anything of ours in designing or distributing another application or device meant to work with it.
Where you got the app
If you installed the app from the Apple App Store or Google Play, then: your licence is to use it on a device running iOS or Android as applicable, within that store's own terms; we, not the store, are responsible for supporting the app; if the app does not conform to a warranty that applies, the store may refund what you paid for it, if anything, and will have no other obligation; you confirm that you are not in a country subject to a United States government embargo or designated by it as supporting terrorism, and that you are not on a United States government list of prohibited or restricted parties; you must keep to the other terms that apply to your device and connection; and the store is a third-party beneficiary of this section and may enforce it against you.
11. OTHER PEOPLE'S SITES AND CONTENT
The service may link to other websites, or show content that came from somewhere else. We do not check those sites or that content, we do not endorse them, and we are not responsible for them. If you follow a link out of the service, these terms stop applying and the other site's do. Anything you buy from another site is between you and them.
12. RUNNING THE SERVICE
We may, but need not: monitor the service for breaches of these terms; take legal action against somebody who breaks the law or these terms, including reporting them to the authorities; restrict or withdraw access where these terms have been breached; remove or disable content that is so large or so unusual that it burdens our systems; and otherwise manage the service to keep it working and to protect it.
We do not read your notes to police them. What this section permits is acting on what we find when something is wrong, not routine inspection of your work.
13. PRIVACY
Our Privacy Policy forms part of these terms, and using the service means agreeing to it.
The service is hosted in Australia, in Supabase's Sydney region. Transcription and the structuring of a note are carried out by OpenAI in the United States, so the audio and text of a note leave the country for that purpose and come back. Using the service means agreeing to that transfer. The privacy policy sets out exactly what goes where.
14. SUSPENDING OR ENDING YOUR ACCESS
These terms apply for as long as you use the service.
We may suspend or end your access, or close your account, if you breach these terms or the Acceptable Use Policy, if the law requires it, or if your use puts the service or another user at risk. Where it is reasonable to do so we will warn you first and give you a chance to put it right; where the breach is serious, or somebody is at risk, we may act immediately. We will tell you what has happened and why.
Ending your access does not erase what is in your account. The privacy policy sets out what is kept, what is erased, and how to ask for erasure, under closing your account.
If we have closed your account for a breach, you must not open another one under a different name.
You can close your own account at any time from Settings.
15. CHANGES AND INTERRUPTIONS
We may change the service, and may withdraw parts of it. Where a change removes something you rely on, we will tell you beforehand if we can.
We cannot promise the service will always be available. It depends on suppliers we do not control, and hardware, software and networks fail. Section 28 is the practical version of this and is worth reading: do not let the service be your only copy of something you cannot afford to lose, and you can export everything from Settings at any time.
16. GOVERNING LAW
These terms are governed by the law of Victoria, Australia, and of the Commonwealth of Australia.
17. DISPUTES
If something has gone wrong, write to us first at Support@AgronomyNote.com. Most things are fixed that way and we would rather fix them.
If that does not settle it, the courts of Victoria, Australia have jurisdiction, and you and we submit to them. Where you use the service for a business, we may also bring proceedings where that business has its principal place of business. Nothing here stops you taking a complaint to a regulator or to a body that hears consumer disputes.
18. CORRECTIONS
The service may contain a typographical error, an inaccuracy or an omission — in a description, a price, or anything else. We may correct it and update the information at any time.
19. WHAT WE DO NOT PROMISE
Read this with section 29. The Australian Consumer Law gives you guarantees that these terms cannot exclude, restrict or modify, and nothing in this section tries to.
Subject to that, the service is provided as it is and as it is available, and you use it at your own risk. To the extent the law allows, we exclude all warranties that are not stated here, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the content of the service is accurate or complete, and we are not responsible for: errors or inaccuracies in it; injury or damage to property arising from your use of it; unauthorised access to our servers or to information held on them; an interruption to the service; malicious code transmitted through it by somebody else; or any loss arising from content made available through it.
The most important limit on what the service does is not in this section. It is in section 25: the service transcribes and structures what you say, it can mishear, and the professional judgement in a note stays yours.
20. LIMITS ON OUR LIABILITY
Again, read this with section 29. Where the Australian Consumer Law or any other law that cannot be excluded applies, this section applies only as far as that law allows, and your rights under it are unaffected.
Subject to that, we are not liable to you or anyone else for indirect or consequential loss, or for lost profit, lost revenue or loss of data, arising from your use of the service, even if we knew such loss was possible. And our total liability to you, for any cause and however the claim is framed, is limited to what you have paid us in the twelve months before the claim arose.
21. YOUR INDEMNITY
You agree to indemnify us, and the people who work with us, against any loss, liability, claim or demand — including reasonable legal costs — made by a third party and arising out of: your use of the service; your breach of these terms or of anything you have promised in them; or your breach of somebody else's rights, including their intellectual property or privacy.
We may take over the defence of any such claim at your expense, and you agree to co-operate with us. We will tell you about a claim as soon as we reasonably can.
This does not apply to the extent the loss was caused by us.
22. YOUR DATA
We hold what you put into the service so we can provide it, and we take regular backups. Backups are for our own recovery. They are not a substitute for your copy of something that matters, and section 28 says so plainly.
To the extent the law allows, we are not liable for loss or corruption of your data. Where the Australian Consumer Law gives you a remedy for it, you keep that remedy.
23. DOING THIS ELECTRONICALLY
Using the service, emailing us and filling in our forms are electronic communications. You agree to deal with us electronically, and you agree that an agreement, notice or record we give you by email or through the service satisfies any requirement that it be in writing. You agree to the use of electronic signatures and records.
24. GENERAL
These terms, together with the Acceptable Use Policy and the Privacy Policy, are the whole agreement between you and us about the service.
If we do not enforce a right straight away, we do not give it up. If a provision turns out to be unenforceable, the rest still stands. We may transfer our rights and obligations under these terms — for example if the business is sold — and will tell you if we do; you may not transfer yours without our agreement. Neither of us is liable for a failure caused by something genuinely beyond our control. Nothing here makes us partners, employer and employee, or agent and principal. These terms are not to be read against us merely because we wrote them.
25. YOUR NOTES, THE ARTIFICIAL INTELLIGENCE, AND YOUR PROFESSIONAL RESPONSIBILITY
Your notes are yours. We claim no ownership of the recordings, transcripts, notes, photos, grower and paddock details or follow-ups you put into the Services, and we use them only to provide the Services to you as described in the Privacy Policy. You grant us the permission needed to do that: to store your notes, to send them to our transcription and formatting providers, and to send an email to a grower when you ask us to. AgronomyNote is a recording and organising tool. It transcribes and structures what you say using artificial intelligence, which can mishear and misread, and it does so most often in exactly the conditions the app is built for: wind, engine noise, a ute cab. It does not make agronomic decisions, does not verify chemical names or rates, does not check label compliance or withholding periods, and gives no agronomic, chemical or legal advice. Follow-up dates are worked out from what you said, and where you did not say when, the follow-up is left undated rather than invented. You are professionally responsible for every note and every recommendation that leaves your account: read a note before you rely on it, and read a drafted email before you send it. Nothing the Services produce is a substitute for your own professional judgement. The Services are not a crisis or counselling service; if you are in danger in Australia call 000, and Lifeline is available on 13 11 14 at any hour.
26. RECORDING OTHER PEOPLE, AND YOUR GROWERS' DETAILS
The Services record what you say. If you record a conversation with another person, such as a grower or a colleague, you are responsible for having their agreement first. In every Australian state and territory, recording a private conversation you are part of without the other person's consent is restricted or an offence, and the rules differ between them; the safe course is to tell them, or to record your own summary afterwards. The names, paddocks and email addresses you store belong to your growers and clients. You are responsible for holding them lawfully and for having the right to send them what you send; you have the relationship, and you decide what to record and who to email. We hold those details only to provide the Services to you, and we never contact your growers ourselves. You must be at least 18 and using the Services for your work.
27. TEAM SEATS
A business may buy seats for a team on one subscription and hand them out by email. A seat gives that person full use of the Services on their own account; it does not give the buyer access to that person's notes, which remain private to the account they were recorded in. Removing a seat returns that account to read-only: nothing recorded is lost, and recording resumes if a seat is given back or the person subscribes themselves. If you are given a seat while paying for your own subscription, your own subscription is set to end at the close of its current period so that you are not charged twice, you are told by email, and you can keep your own subscription instead from Settings before then. The person who buys seats is responsible for having the authority to bind their business to these terms, and for telling the people they give seats to that these terms apply.
28. FAIR USE, AVAILABILITY, AND WHERE THE SERVICE IS BUILT FOR
There are limits on how many notes you can create and how many minutes you can transcribe in a period. They exist to stop one account exhausting a shared resource, and they are set well above normal field use; if you reach one, the app tells you what it is and when it resets. We aim to keep the Services running but do not promise they will be uninterrupted: they depend on services we do not control, including the transcription provider, and those can fail. Do not rely on the Services as your only record of something you cannot afford to lose; where a note matters, send it on or keep your own copy, and you can export everything from Settings at any time. The Services are built for use in Australia. Weather, spray conditions and disease risk are provided for Australian growing regions only, prices are in Australian dollars, and support is offered in Australian business hours. You may use the Services from elsewhere, but those parts will not cover where you are. A recording that cannot be sent immediately, for example where there is no signal, is kept on your device until it can be sent and is discarded once it has been transcribed.
29. PRICES, RENEWALS, CANCELLING, AND REFUNDS UNDER THE AUSTRALIAN CONSUMER LAW
Prices are shown on the pricing page in Australian dollars and include GST where it applies; every invoice shows it. A price you subscribe at is held for as long as that subscription continues, and if we change a price we will tell you by email at least 30 days before it applies to you. Payment is handled by Stripe; we do not see or store your card or bank details. A subscription renews automatically each month until you cancel it, and you receive a receipt for every charge. Cancelling is as easy as subscribing: Settings, then Plan and billing, then Manage billing, then Cancel. Access continues to the end of the period you have paid for and no further charge is made. The Australian Consumer Law gives you guarantees that these terms cannot exclude: if the Services are not fit for their purpose or do not do what we say they do, you are entitled to a remedy, which for a monthly subscription is ordinarily a refund of the affected period. Beyond those guarantees, a month you have started is not refunded when you cancel part-way; you keep access to the end of it instead. If something has gone wrong, write to us before you dispute a charge; we would rather fix it. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded, and where such a law applies, the limitation of liability above applies only to the extent that law allows.
30. REGIONAL TRENDS
Your notes are never sold, licensed or shared in any form that identifies you, your growers or their paddocks. We may produce de-identified regional trends, meaning counts and averages across many growers in a district, such as how often a disease was seen in a season, and we may license those trends to other businesses. A trend is only produced for a district with enough growers that no one can be picked out, and it never contains a recommendation or a rate. You grant us a licence to include information from your notes in such de-identified, aggregated trends on those conditions.
31. CONTACT US
To raise a complaint about the service, or to ask anything about these terms, contact us at:
AgronomyNote (ABN 20 819 580 368)
Email: Support@AgronomyNote.com